Who is Just Colours

Just Colours is an retail and online shop specialising in all you printing needs.  We stock wide range of printers, computers and consumables.

How long will it take my order to be delivered?

We'll have your order shipped to reach within 3 to 5 working days. This does not include weekends and public holidays.

How do I get in contact with Just Colours

Besides from visiting our website, you can contact us via e-mail at info@justcolours.co.za, give us a call on  +27 (0)44 873 2899 / +27 (0)44 873 3541 or visit our flagship store in George – Shop 9, York Street Boulevard (York Str Checkers Centre), c/o York and Union Street, George, 6530

What are the differences between OEM, generic, remanufactured and refilled cartridges?

OEM

OEM ink and toner cartridges carry the brand name of your printer and were manufactured by them. All the OEM ink and toner cartridges we sell are of the highest quality and certified as genuine.


Generic

Generic cartridges have been produced by a third party manufacturer – not the original printer manufacturer. Generic cartridges are produced under high standards and strict quality controls, similar to that of OEM cartridges, and are guaranteed to work in the designated compatible printer.


Remanufactured

Remanufactured toner cartridges are used cartridges that have been recycled – these empty cartridges are then cleaned and inspected by certified technicians. The worn parts are replaced and the toner refilled according to industry standards. They are then tested, repackaged and resold.

We do stock remanufactured cartridges where generic cartridges are not available. Our suppliers of remanufactured cartridges follow stringent controls, ensuring quality products, in comparison to other suppliers who might not replace all the necessary parts.

Remanufacturing is an eco-friendly process, reclaiming highly pollutant cartridges that would otherwise end-up in landfills.


Refilled

Although the cartridge refilling industry is large, Just Colours does not endorse this practice as it negatively affects print quality, leads to leaking and is generally just one big mess.

WHAT DO I DO IF MY PRODUCT IS FAULTY?

Contact us via e-mail at info@justcolours.co.za, give us a call on  +27 (0)44 873 2899 / +27 (0)44 873 3541 or visit our flagship store in George – Shop 9, York Street Boulevard (York Str Checkers Centre), c/o York and Union Street, George, 6530.  

Please note: Our support staff are available Mondays to Fridays, 8:30 - 17:30, and on Saturdays and public holidays, 8:30 - 13:00. We are closed on Sundays.

The latest copy of our returns policy can be found here

HOW LONG DOES REFUNDS TAKE?

Refunds take 5-7 working days after the assessment of the returned product is in completed.

Where can I ship my order?

Anywhere within the boarders of South Africa