Introduction

1.1. Welcome to the website of Just Colours Printing (Pty) Ltd (hereinafter referred to as ”JUST COLOURS”) at www.justcolours.co.za (hereinafter referred to as the ”website”) with the registration number 2021/914450/07. Please take a moment to read these Terms and Conditions to understand how they apply to your use of the website and any products or services that you may order online or in-store. Your continued use of the website will constitute acceptance of the Terms and Conditions, unmodified by you.

Returns and Warranties

2.1 To view our latest Returns and Warranties, please go to our Returns page.

Age Restriction On Sales

3.1. Certain of our products bear age restrictions. It is your responsibility to ensure that you and/or the person for whom you may be buying the product, meet(s) such age restrictions (including inter alia, games, DVD’s, and videos) and that these restrictions are observed accordingly. You indemnify JUST COLOURS and its affiliates from any and all liability in this regard, including any liability arising as a result of your failure to provide accurate information in this regard when completing the website registration process.

3.2. No transaction concluded between JUST COLOURS and a person under the age of 18 shall be binding upon JUST COLOURS unless written consent thereto is received by JUST COLOURS from your parent or legal guardian. JUST COLOURS therefore reserves its right to request proof of identity prior to concluding any transaction with you. By your continued use of this website, you warrant that you are 18 years old or older.

Sale Records

4.1. Full sales records regarding the transactions between you and JUST COLOURS shall be maintained on the website for a period of 12 months from the date of conclusion of the sale or related transaction. You shall thus only be able to view and print such record during such period, where after you shall be responsible for retaining your own record of the relevant sale or related transaction.

Conclusion of sale and availability of stock

5.1. A sales order will only be deemed as completed once you have completed the purchase cycle and an approved payment/order confirmation is received. We will confirm your purchase order with you via your specified email. By you placing a product into your shopping cart or adding a product to a wish-list does not constitute a sale nor is such products, its price nor its quantities reserved. In the event that you complete the purchase cycle for such products at a later stage JUST COLOURS cannot be liable to honour any price changes or if such products are not available. JUST COLOURS shall use reasonable endeavours to make the advertised stock available at the displayed price, for the period specified. To the extent of the expressed stock limitation (or availability) JUST COLOURS shall supply the consumer with the same or equivalent stock as an alternative to the advertised stock, in the event of running out of stock on the expressed stock limits. (JUST COLOURS may limit the quantity of sale goods per consumer.). JUST COLOURS strives to ensure that we minimise out of stock situations. JUST COLOURS will take all reasonable means to make your purchased product available at that price or alternatively we will advise on an equivalent product option as an alternative in this unfortunate occurrence of running out of stock. We will notify you of any delivery delays should we need to source a product. Please refer to our termination of sale process should you opt for a full refund.

Displaying of prices

6.1. All pricing displayed on the web or in store are inclusive of the current South African VAT, in South African Rands and is subject to price changes and may change without any warnings or notifications. Please note that all prices displayed exclude the cost of delivery. JUST COLOURS takes utmost care to ensure that the displayed prices are correct. If a mistake is made or incorrect price is displayed we will correct these as soon as we are made aware of the incorrect displayed price. However, should products be erroneously offered at incorrect prices and/or delivery charges for any reason whatsoever, specifically also including negligence or gross negligence on the part of JUST COLOURS, JUST COLOURS will not be obliged to sell products at such incorrect prices and/or delivery charges nor will JUST COLOURS be held liable for any damages caused whatsoever as result of such erroneous prices, but shall refund monies paid by you should you not want the product at the correct price and/or deliver charge. All transactions are conducted in South African RAND (R) (ZAR) via EFT through our chosen Banking Institution.

Governing Law and Jurisdiction

7.1 This website is hosted, controlled, and operated from the Republic of South Africa and therefore governed by South African law and, subject to the ’Disputes’ clause of these Terms and Conditions, you and JUST COLOURS submit to the non-exclusive jurisdiction of the South African courts.

Privacy Policy
8.1 Just Colours Printing (Pty) Ltd respects (and is committed to protecting) your privacy. Just Colours Printing (Pty) Ltd thus takes extraordinary steps to handle any personal information collected on this website only in ways compatible with this Privacy Policy. Please read our full privacy policy here
Security

9.1. Any person that delivers or attempts to deliver any damaging code to this website or attempts to gain unauthorised access to any page on this website shall be prosecuted, and civil damages shall be claimed in the event that JUST COLOURS suffers any damage or loss.

9.2. You agree and warrant that your log-in name and password shall:

9.3. be used for your personal use only; and

9.4. not be disclosed to any third party.

9.5. You allow JUST COLOURS to take all reasonable steps to ensure the integrity and security of the website and back-office applications

Changes to Agreement

10.1. JUST COLOURS may, in its sole discretion, change these Terms and Conditions or any part thereof at any time on notice to you. You bear the sole responsibility to ensure that you are satisfied with the amendments. Should you not be satisfied with the amendments, you must refrain from placing any further orders on the website, or from further use of the website in any way.

Dispute Resolution

11.1. Should a dispute arise between you and JUST COLOURS on any matter arising out of these Terms and Conditions, and the matter is not resolved through the Customer Relations Department of JUST COLOURS within 1 (one) calendar month to your satisfaction, then you are at liberty to submit your complaint to the National Consumer Commission (the ”NCC”).

11.2. Should such dispute be outside of the jurisdiction of the NCC, such a dispute shall be submitted to confidential arbitration in terms of the expedited rules of the Arbitration Foundation of South Africa.

Address for Notices

12.1. JUST COLOURS chooses as its address for all purposes under these Terms and Conditions, whether in respect of court process, notice, or other documents or communication of whatsoever nature, Shop 9, York Street Boulevard, (York Street Checkers Center), York Street, George, South Africa, 6530, with a copy to be sent to info@justcolours.co.za.

Term of These Terms and Conditions

13.1. These Terms and Conditions shall commence from the date on which they are published on the website and continue indefinitely, as amended by JUST COLOURS from time to time, for so long as the website exists and is operational, JUST COLOURS being entitled to terminate these Terms and Conditions and/or shut down the website at any time.

Copyright and Other Intellectual Property Rights

14.1. These Terms and Conditions shall commence from the date on which they are published on the website and continue indefinitely, as amended by JUST COLOURS from time to time, for so long as the website exists and is operational, JUST COLOURS being entitled to terminate these Terms and Conditions and/or shut down the website at any time.

Electronic Communications

15.1. When you visit the website or send e-mails to JUST COLOURS, you consent to receiving communications from JUST COLOURS electronically and agree that all agreements, notices, disclosures and other communications sent by JUST COLOURS satisfy any legal requirements, including but not limited to the requirement that such communications should be ”in writing”.

Hyperlinks, Framing and Other

16.1. Hyperlinks provided on this website to non-JUST COLOURS sites are provided as is and JUST COLOURS does not necessarily agree with, edit or sponsor the content on such web pages.

16.2. No person, business or website may frame this site or any of the pages on this website in any way whatsoever.

16.3. No person, business or website may use any technology to search and gain any information from this website without the prior written permission of JUST COLOURS. Such permission could be obtained from info@justcolours.co.za.

16.4. No person, business or website may circumvent our technology in any way, knowingly or unknowingly to their advantage. This may result in your order being cancelled or further action be taken to compensate Just Colours Printing (Pty) Ltd for any damage or harm caused by any such action.

Products, Price and Availability

17.1. All pricing displayed on the website is inclusive of the current South African VAT, is in South African Rands only and is subject to price changes and may change without any warnings or notifications.

17.2. Stock availability: Stocks of all goods on offer are limited. JUST COLOURS shall take all reasonable efforts to ensure that when stock is no longer available, that offers thereof are discontinued. However, should JUST COLOURS be unable to fulfil any order placed by you at the advertised price due to stock having sold out, JUST COLOURS will notify you and you will be entitled to a refund of the amount paid by you for such product, as explained in more detail in the Refund Policy (“Refund Policy”). Should a product become sold out we will have the right to cancel your order and refund you your payment including any applicable delivery fees. We cannot supply products that have been marked as sold out.

17.3. Errors: Please note that although JUST COLOURS endeavours to accurately describe and/or depict each product on the website, some descriptions or photographs may be of a generic nature and not specific to the particular product you wish to buy. However, should you be dissatisfied with the product you receive for any reason, you are entitled to return the product to JUST COLOURS for a full refund within 7 days of delivery.

17.4. Handling fee: In line with the CPA a handling fee of up to 15% of the value of the product may be charged when the product/packaging is not returned in its original purchase condition. Please see our Refund Policy in this regard (which explains how and when you can be refunded, as well as how returns are to be made).

17.5. Special order products are products that may be purchased online only. Special order products must be paid for in full before your order can be shipped. The turnaround time for special order deliveries is 3 to 7 working days.

Agreement of Sale

Placing a product in a shopping basket without completing the purchase cycle does not constitute:

18.1. an agreement of sale; and/or

18.2. an order for such product, and as such, JUST COLOURS may remove such product from the shopping basket if stock becomes unavailable and you cannot hold JUST COLOURS liable if such product is not available when the purchase cycle is completed at a later stage.

An agreement of sale only comes into effect if and when:
18.3. you electronically submit a completed order for one or more products in your shopping basket; and

18.4. payment is either authorised or received by JUST COLOURS in its bank account.

Termination of Sales & Cancellation of Orders:

18.5. By JUST COLOURS: JUST COLOURS reserves the right, for purposes of preventing suspected fraud, to refuse to accept or process payment on any order, and/or to cancel any sale concluded between you and JUST COLOURS, in whole or in part, on notice to you. JUST COLOURS shall only be liable to refund monies already paid by you (see JUST COLOURS’ Refund Policy in this regard) and accepts no other liability which may arise as a result of such refusal to process any order/sale.

18.6. By You: Save for certain exceptions, and subject to certain charges you are entitled to cancel any sale concluded on this website within 7 days after date of receipt of the goods and to obtain a refund. In line with the CPA a handling fee of up to 15% of the value of the product may be charged when the product/packaging is not returned in its original purchase condition. You may also cancel a sale where delivery is delayed beyond the stipulated delivery date/time frame (or where none is specified, beyond 30 days from the order date). Please read the Refund Policy for further details in this regard.

18.7. Collect and pay in store: Where you have selected to collect and pay for your order in-store, please allow the store to check that your items are ready for collection. You will receive an email when your order is “Ready to collect”. Please collect your order within 48 hours after receipt of the “Ready to collect” email notification. Orders will be cancelled if not collected within 48 hours after receipt of the “Ready to collect” email notification.

Amounts Payable by You:

18.8. Prices: The price of each product is displayed with the product listing. In the event of a sale or special offer, the discounted price wil be displayed.

18.9. Delivery Costs: These differ depending on a variety of factors, including product type, price, and weight, as well as whether delivery is to be made within, or outside, the borders of South Africa. We keep delivery costs information current on our website.

18.10. Value Added Tax: Value added tax at the rate of 15% is charged on goods bought by South African residents. VAT is not payable on orders if both the billing and the shipping address are international.

18.11. Import Duties: Import duties may be payable by recipients of goods in foreign countries. JUST COLOURS does not know what import duties/levies may be payable and cannot calculate or estimate such costs. You are responsible for determining whether any such import duties/levies are payable and, if so, the amount thereof.

18.12. Errors: JUST COLOURS shall take all reasonable efforts to accurately indicate prices and delivery charges. However, should products be erroneously offered at incorrect prices and/or delivery charges for any reason whatsoever, specifically also including negligence or gross negligence on the part of JUST COLOURS, JUST COLOURS will not be obliged to sell products at such incorrect prices and/or delivery charges nor will JUST COLOURS be held liable for any damages caused whatsoever as result of such erroneous prices, but shall refund monies paid by you should you not wish to proceed with the purchase at the correct price and/or delivery charge.

Payment Options

Subject to the exceptions listed below, your payment for any products ordered from JUST COLOURS must be made to JUST COLOURS’ bank account in any one of the following ways:

Credit Card Payments:

19.1. The website only accepts (3D Secure) South African bank issued Credit Card payments which include Visa and Master Card. At the time of placing the order, the transaction details are presented to the bank for authorisation immediately. If the bank’s authorisation is not obtained, the order will be cancelled. Payment is not collected immediately it is a reserved for payment transaction. Only when the order is settled by JUST COLOURS, are the funds collected. Please note that Master Card Cheque and Debit Cards are not accepted.

19.2. 3D Secure: We are proud to introduce a more secure online shopping experience for you! Registration with 3D Secure is required when shopping online with us as a 3D Secure merchant and no username and password to remember anymore. You will now receive a One-Time-Password (OTP) that will only be valid for one transaction when shopping at a 3D Secure merchant, protecting your Credit Card against fraudulent online use. We all love the convenience of shopping online but are concerned about the risks that may be involved. Therefore, we deploy technology, such as 3D Secure, which has been designed to protect you while you shop.

Bank Deposits and Electronic Funds Transfer:

19.3. Should you select to pay via a bank deposit or Electronic Fund Transfer, on completion of your order an instruction will be emailed to you regarding the acceptable methods in which monies must be deposited into JUST COLOURS’ bank account which is subject to the following terms and conditions:

19.4. the full amount must be paid as per your order request within 48 hours of placing your order;

19.5. your order will be cancelled should you fail to deposit/transfer the funds within 48hours of placing your order;

19.6. for a direct deposit, the deposit must be in cash and in South African Rands only, (no other currency will be accepted);

19.7. no cheque deposits are accepted;

19.8. your order number must be used in the reference section of the deposit slip or the electronic transfer, failure to include the order number as a reference may result in delaying the fulfilment of your order;

19.9. please email a copy of your proof of payment to info@justcolours.co.za.

19.10. Your delivery timeframe is dependant and will commence on the time and date of the funds reflecting in JUST COLOURS’s account and on condition that your deposit slip has been mailed to info@justcolours.co.za.

19.11. Depending on the bank, some payments may take up to three business days to reflect in our account. In such circumstances there will be a delay in having your order shipped.

EFT Pro:

19.12. On the successful completion of your EFT Pro, you will receive an order confirmation email.

19.13. When paying using PayU EFT Pro, the communication between you and your bank occurs as it normally would when you conduct an EFT.

19.14. You will be redirected to the online banking login screen and will be prompted to login with your online banking credentials.

19.15. You will receive a One-Time-Password (OTP) which you would need to enter to confirm payment.

19.16. The EFT must be in South African Rands (ZAR) only (no other currency will be accepted.). JUST COLOURS cannot be held liable for any delays, cost associated to bank/admin charges and currency fluctuations.

19.17. PayU EFT Pro merely facilitates the transaction between you and your bank. PayU does not store any online banking login details.

19.18. Your delivery timeframe is dependent and will commence from the time and date of the successful EFT Pro confirmation (please refer to our delivery timeframes Ts & Cs for info).

Masterpass:

Please refer to Masterpass terms and conditions.

By using Masterpass as an online payment method, you agree to the following terms and conditions:

19.19. Any queries relating to your Masterpass account, statement or else will be directed to Masterpass;

19.20. JUST COLOURS is in no way obliged to assist, direct, or manage any Masterpass concerns, issues, or general information requests and no such requests will be entertained;

19.21. Masterpass returns and exchanges will be dealt with in the same way as any other product return. Please refer to our Returns Terms and Conditions;

19.22. You will not be refunded in cash for any Masterpass transaction. JUST COLOURS cannot be held liable for the time it takes for your application to be concluded and is in no way obligated to honour any promotional and or limited stock products should these be sold out after your application is approved.

Purchasing Televisions:

19.23. A valid TV license will be required in order to complete your purchase of this product.

19.24. You will also be required to email/fax us an electronic copy of the TV license holder’s SA ID Book and TV license, before we can dispatch your order.

Deliveries

20.1. JUST COLOURS delivers within the borders of South Africa only.

20.2. The Delivery option only commences once the order has been verified and settled.

20.3. An order will only be settled once payment has been received and “Verified”.

20.4. Deliveries are door to door and must be a physical address within the borders of South Africa and not a Post Box. We do not deliver to any postal addresses ie: a post box or to any post offices. Please ensure all delivery details including the postal code are accurate, as you will be liable for all additional handling and shipping charges as a result of such errors.

20.5. Deliveries are done between 8 am and 5 pm on weekdays and not on weekends or public holidays.

20.6. All deliveries are done by a trusted courier service.

20.7. ID may be requested upon delivery.

20.8. A delay of up to 24 hours may be experienced on shipments to or from any Outlying Delivery Areas.

20.9. Please keep in mind all deliveries may take up to 3 to 7 working days from order release date (weekends and public holidays are not included).