Our Services
Whether you need something 3D printed, a design created, or a printer diagnosed and repaired, we offer honest advice, clear pricing, and professional service you can trust.
Custom 3D Printing
Our Custom 3D Printing service gives you flexible options to bring your idea to life—whether you already have a design or need help creating one from scratch. From concept to finished print, we’re here to support you every step of the way.
Technical Details / Specs
Option 1: Provide Your Own File
Supply your ready-to-print 3D file, and we’ll take care of the printing with precision and care.
Pricing:
Printing costs are calculated based on material, print time, size, and complexity.
Option 2: Design Services Available
If you don’t have a file, our in‑house designers can create a custom 3D model based on your requirements.
Design Pricing:
Design services are offered at a subsidised hourly rate. An estimate will be provided before work begins.
Intellectual Property (IP)
Design fees cover design time only. To keep our design and printing prices subsidised and affordable, the intellectual property and design files remain our property by default.
You are free to use, install, sell, or gift the finished printed items without restriction.
Optional IP Buy‑Out:
If you’d like full ownership of the design and access to the final design files, a paid IP buy‑out option is available.
Buy‑out pricing is quoted on request and depends on the complexity of the design and intended usage.
Printing Costs:
Printing is quoted separately based on the final design and also benefits from our
subsidised print pricing.
Option 3: Coming Soon
3D Scanning using a state-of-the-art commercial 3D Scanner
Printer & 3D Printer Assessment Options
Feature
Quick In-Store Assessment
Full Assessment
Assessment Fee
Low-cost quick assessment fee
Full assessment fee
Time
Conducted within a short assessment window (up to ±15 minutes)
Workshop turnaround
Location
In-store
Booked into workshop
Best for
Minor issues, quick checks, obvious faults
Complex, intermittent, or unclear issues
Diagnosis
Basic access and initial diagnostics
Full, in-depth diagnostics
Fix on the spot
If possible within the allocated time
Repairs quoted after assessment
If more time is needed
Printer must be booked in; remaining assessment fee payable
Already included
Time-constrained customers
Ideal
No time to wait
Ideal
Printer & 3D Printer Assesments and Repairs
We offer professional Printer and 3D Printer Repair & Assessment services to help get your equipment back up and running as quickly and cost‑effectively as possible.
Whether it’s a minor fault or a more complex issue, we’ll guide you through the best next steps with honest advice and transparent pricing.
Technical Details / Specs:
Quick In‑Store Assessment
Approximately 10–15 minutes, while you wait. We’ll perform a quick check in-store to see if we can access, diagnose, and possibly resolve the issue immediately.If the issue can be fixed during this time, no further assessment is required.
If the printer requires additional time or deeper diagnostics, we’ll need to book it in for a full assessment. In this case, the remaining balance of the full assessment fee will be payable.
Full Assessment (Booked In):
Ideal if you’re short on time or if the issue is clearly more complex.
Your printer is booked into our workshop for a thorough diagnostic check.
Once completed, we’ll contact you with our findings, recommended repairs, and a quote before any work proceeds.
Repairs & PartsAll repairs are carried out using OEM (Original Equipment Manufacturer) parts only.
Repair costs are quoted based on the assessment results and required parts.No repair work is undertaken without your approval.
Waste Pad Replacement & Counter Reset Services
We offer professional waste ink pad replacement and counter reset services for supported Epson and Canon printers. These services are essential when a printer reaches its internal waste ink limit and displays a service or maintenance error.
What You Need to Know
Waste ink pads trap excess ink during cleaning cycles. Over time, these pads reach a predefined limit set by the manufacturer.
Replacing the waste pad alone is not always sufficient to clear the error.
Epson Printer Notes
Some Epson models require an in‑store reset
even after a new waste pad has been installed.
This is commonly due to:
The waste pad not having a reset chip, or the printer not being able to detect or read the new pad
In these cases, the printer’s internal waste ink counter must be reset manually using approved service procedures.
Service Overview
Waste pad replacement (model‑dependent)
Waste ink counter reset
In‑store service where required
Compatibility confirmed before work begins.
We’ll always advise you upfront if your specific printer model requires an in‑store reset or additional servicing.